Project Background and Objectives
• Since 2000 the City of Arlington has conducted an annual survey residents to measure and track satisfaction with city services .
• This survey , which covers all major city services , is designed to p good overview of citizen satisfaction and a reliable comparison perceptions across services .
• Information gathered from this survey will be used : – In planning and budgeting for 2017 . – As a means to measure improvement or change in citizens ’ from previous years . – To enable the City to continue tracking citizens ’ perceptions future .
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