Fire Department Services
Contacted the Fire Department for Services in Past 12 Months |
February 2016 |
February 2017 |
12 % |
15 % |
|
Excellent |
Good |
|
Previous Scor ( Feb . 2016 ) |
Quality of Service |
77 % |
17 % |
94 % |
97 % |
Timeliness of Service |
74 % |
19 % |
93 % |
92 % |
Community Education Services |
31 % |
48 % |
79 % |
85 % |
0 % 20 % 40 % 60 % 80 % 100 %
Copyright © 2017 Decision Analyst
Questions : Q11x . If you have had contact with the Fire Department over the past 12 months , what was the nature of th Q11a . Now , thinking about fire services that the City provides , please rate each of the following . ( 4‐point sc Q11 . And thinking about any services and facilities that the City provides , please rate each of the following have used or visited in the past 12 months . ( 4‐point scale , Excellent to Poor )
Base : Respondents who have used Fire Services in the past 12 months , excluding “ don ’ t know ” ( base varies )