City Services Satisfaction Survey 2015 City Services Satisfaction Survey | Page 26

Water Utilities Department Ratings
Previous Score
(Feb. 2015)
83%
83%
79%
78%
76%
73%*
Question: 
Base:
Copyright © 2016 Decision Analyst  Statistical Note:
Q14e.  Overall, how do you rate the quality of products and services the Water Utilities Department provides? 
Q14c. Whether or not you’ve had direct contact with the Water Utilities Department, please provide your opinion on the following. 
(4‐point scale, Excellent to Poor)
Total respondents, excluding “don’t know” (varies by statement)
An asterisk (*) indicates a significant difference between waves at or above the 95% confidence level.
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