City Services Satisfaction Survey 2014 City Services Satisfaction Survey | Page 39

Key Findings: Trends to Watch
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There were a few areas of decline, although the negative shifts were not
statistically significant. On the following measures, residents’ satisfaction ratings
declined 4% to 5% from last year. These measures may deserve additional
attention in 2015.
– Weeds/Unmowed grass in neighborhoods (-4%)
– Timeliness of ambulance/EMS service (-4%)
– Managing traffic flow in the entertainment district (-5%)
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