City Services Satisfaction Survey 2013 City Services Satisfaction Survey | Page 78

Overall Rating Of Arlington City Services – Trend On Getting Money’s Worth For Tax Dollars 100 From Online Survey 80 67 64 60 40 20 0 Dec. 2011 Dec. 2012 Question: Q21. “Thinking about the services and facilities that the city provides, do you feel that you are getting your money’s worth for your tax dollars, or not?” Base: Total Respondents (2011 n=537; 2012 n=598) Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓) indicates a significant decrease from the last wave in 2011 (i.e., difference significant at or above the 95% confidence level). Decision Analyst, Inc. 78