City Services Satisfaction Survey 2013 City Services Satisfaction Survey | Page 77

Overall Rating Of Arlington City Services 2-Wave Trend (On Getting Money’s Worth For Tax Dollars) Dec. 2011 Dec. 2012 80 64 67 60 40 17 20 17 19 16 0 Yes, Getting Money's Worth No, Not Getting Money's Worth Don't Know/No Answer Question: Q21. “Thinking about the services and facilities that the city provides, do you feel that you are getting your money’s worth for your tax dollars, or not?” Base: Total Respondents (n=598) Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓) indicates a significant decrease from the last wave in 2011 (i.e., difference significant at or above the 95% confidence level). Decision Analyst, Inc. 77