City Services Satisfaction Survey 2013 City Services Satisfaction Survey | Page 56

Perceptions Of ―Quality Of Services In The City‖ By All Citizens
Excellent
Good
53
Fire Services
Ambulance/Emergency
Medical Services
45
35
Parks and Recreation
Services
57
48
0
20
92
44
36
Police Services
98
92
50
40
60
86
80
100
Percent
Question: Q11aX. “Whether or not you’ve had direct contact with the Fire Department, please provide your opinion
on the following, using a scale of “excellent”, “good”, “fair”, and “poor”.
Q11bX. “Whether or not you’ve had direct contact or experience with ambulance services or emergency
medical services in the city, how would you rate quality of ambulance services or emergency medical
services in the city?”
Q11dX. “Whether or not you’ve had direct contact with the Police Department, please provide your
opinion on the following, using a scale of “excellent”, “good”, “fair”, and “poor”.
Q12aX. “Whether or not you’ve had direct contact with the Parks & Recreation Department, please
provide your opinion on the following, using a scale of “excellent”, “good”, “fair”, and “poor”.
Base: Total respondents, excluding “don’t know” (Base Varies)
Decision Analyst, Inc.
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