City Services Satisfaction Survey 2013 City Services Satisfaction Survey | Page 41

City Park/Facility Services Used In Past 12 Months 2-Wave Trend Dec. 2011 Dec. 2012 59 60 General recreation 15 Sports (team) 21 10 Aquatics 16 7 8 Golf 5 Facility rental 8 14 16 Other 24 Have not used 19 0 20 40 60 80 100 Percent Question: Q11e. “If you have used a city park or facility over the past 12 months, what was the nature of the service?” Base: Total Respondents (2011 n=537; 2012 n=598) Note: This question asked beginning in 2010. Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓) indicates a significant decrease from the last wave in 2011 (i.e., difference significant at or above the 95% confidence level). Decision Analyst, Inc. 41