City Services Satisfaction Survey 2013 City Services Satisfaction Survey | Page 22

Overall Rating Of Neighborhood As A Place To Live – Trend (Top-Two Box—Excellent/Good) 100 From Online Survey (Since Dec. 2011) 80 73 68 60 40 20 0 Dec. 2011 Dec. 2012 Question:Q2. “Overall, how would you rate your neighborhood as a neighborhood to live in, in terms of quality of life?” Base: Total respondents, excluding “don’t know” (2011 n=537; 2012 n=597) Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓) indicates a significant decrease from the last wave in 2011 (i.e., difference significant at or above the 95% confidence level). Decision Analyst, Inc. 22