City Services Satisfaction Survey 2013 City Services Satisfaction Survey | Page 63

Ratings Of Streets By Attribute By All Citizens –
2-Wave Trend (Top-Two Box—Excellent/Good)
Dec. 2011
Dec. 2012
Maintenance of Medians/Right-of-Ways 67
67
Maintenance of All Major Streets 67
65
Condition of Neighborhood Streets 59
62
Landscaping Streets 62
60
58
59
Street Lighting
61
58
Street Sweeping/Cleaning
53
53
Managing Traffic Flow in Ent. Dist.
Overall Condition of Streets/Roads 50
51
Managing Traffic During Peak Hours 50
50
Quality of Street Repair Services 48
49
Traffic Signal Timing 49
48
New in FY 2013
Condition of Sidewalks
47
42
44
Speed in Road Work Repairs
0
20
40
60
80
100
Percent
Question: Q14. “Thinking about the streets and roads in Arlington, how would you rate the following?”
Base: Total respondents, excluding “don’t know” (Base Varies)
*Condition of sidewalks was added in 2013.
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2011 (i.e., difference significant at or above the 95%
confidence level).
Decision Analyst, Inc.
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