City Services Satisfaction Survey 2013 City Services Satisfaction Survey | Page 16

Overall Rating Of The City Of Arlington
2-Wave Trend (In Terms Of Direction)
Dec. 2011
100
80
73
Dec. 2012
72
60
40
20
11
15
16
14
0
Right Direction
Wrong Track
Don't Know/No
Answer
Question: Q23. “Overall, do you feel that the City of Arlington is generally headed in the right direction or on the
wrong track?”
Base: Total Respondents (n=598)
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2011 (i.e., difference significant at or above the 95%
confidence level).
Decision Analyst, Inc.
16