City Services Satisfaction Survey 2012 City Services Satisfaction Survey | Page 65

Ratings of City Efforts on Initiatives –
2-Wave Trend (Top-Two Box—Excellent/Good)
Dec. 2010
Dec. 2011
83
81
Encourage Tourism
Encourage Cultural, Recreational and
Learning Opportunities
67
68
59
Grow/Diversify the Economy
67
62
65
Create Vibrant Downtown Arlington
Support Environmental Stewardship 60
63
Coordinate Program for Youth, Seniors and
Families 64
61
Create/Coordinate Regional Partnerships 64
61
Create/Coordinate Community Partnerships 60
60
Champion Redevelopment Opportunities 61
59
54
58
Focus on Financial Stewardship
Protect From Flooding/Erosion 46
50
Enhance/Preserve Neighborhoods 49
56
36
31
Focus on Mobility and Transportation
0
20
40
60
Percent
80
100
Question: Q20a. “How would you rate the City’s efforts in the following areas, using a scale of “excellent,” “good,”
“fair,” and “poor”?”
Base: Total respondents, excluding “don’t knows.” (Base Varies)
Note: This question asked beginning in 2009.
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2010 (i.e., difference significant at or above the 95%
confidence level.)
Decision Analyst, Inc.
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