City Services Satisfaction Survey 2012 City Services Satisfaction Survey | Page 60

Ratings of Streets by Attribute by All Citizens –
2-Wave Trend (Top-Two Box—Excellent/Good)
Dec. 2010
Dec. 2011
Maintenance of Medians/Right-of-Ways 66
67
Maintenance of All Major Streets 65
67
69
Landscaping Streets/Sidewalks
62
Street Sweeping/Cleaning 63
61
Condition of Neighborhood Streets 64
59
62
58
Street Lighting
Managing Traffic Flow in Ent. Dist. 53
53
Managing Traffic During Peak Hours 54
50
Overall Condition of Streets/Roads 50
50
Traffic Signal Timing 51
49
55
Quality of Street Repair Services
48
45
42
Speed in Road Work Repairs
0
20
40
60
80
100
Percent
Question: Q14. “Thinking about the streets and roads in Arlington, how would you rate the following?”
Base: Total respondents, excluding “don’t knows.” (Base Varies)
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2010 (i.e., difference significant at or above the 95%
confidence level.)
Decision Analyst, Inc.
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