City Services Satisfaction Survey 2012 City Services Satisfaction Survey | Page 39

City Park/Facility Services Used in Past 12 Months 2-Wave Trend Dec. 2010 Dec. 2011 50 General recreation 59 11 15 Sports (team) 9 10 Aquatics 4 Golf 7 4 5 Facility rental 5 Other 14 34 Have not used 24 0 20 40 60 80 100 Percent Question: Q11e. “If you have used a city park or facility over the past 12 months, what was the nature of the service?” Base: Total respondents. (n=537) Note: This question asked beginning in 2010. Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓) indicates a significant decrease from the last wave in 2010 (i.e., difference significant at or above the 95% confidence level.) Decision Analyst, Inc. 39