City Services Satisfaction Survey 2012 City Services Satisfaction Survey | Page 16

Overall Rating of the City of Arlington
2-Wave Trend (In Terms of Direction)
Dec. 2010
100
Dec. 2011
81
80
73
60
40
16
20
12
11
7
0
Right Direction
Wrong Track
Don't Know/No
Answer
Question: Q23. “Overall, do you feel that the City of Arlington is generally headed in the right direction or on the
wrong track?”
Base: Total respondents. (n=537)
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2010 (i.e., difference significant at or above the 95%
confidence level.)
Decision Analyst, Inc.
16