City Services Satisfaction Survey 2012 City Services Satisfaction Survey | Page 13

Overall Rating of Arlington as a Place to Live – Trend
(Top-Two Box—Excellent/Good)
From Telephone Survey
100
89
From
Online
Survey
86
81
82
80
79
82
77
82
81
77
74
60
40
20
0
Dec.
2000
Dec.
2001
Nov.
2002
Nov.
2003
Dec.
2004
Dec.
2005
Jan.
2007
Jan.
2008
Dec.
2009
Dec.
2010
Dec.
2011
Question: Q1. “Overall, how would you rate Arlington as a city to live in, in terms of quality of life?”
Base: Total respondents, excluding “don’t knows.” (2000 n=496; 2001 n=500; 2002 n=498; 2003 n=504; 2004
n=448; 2005 n=455; 2007 n=445; 2008 n=437; 2009 n=399; 2010 n=309; 2011 n=537)
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2010 (i.e., difference significant at or above the 95%
confidence level.)
Decision Analyst, Inc.
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