City Services Satisfaction Survey 2012 City Services Satisfaction Survey | Page 11

Overall Rating and Perceptions of Arlington In terms of quality of life, about three-quarters of Arlington residents (74%) rate the city moderately high as a place to live. Compared to last year, overall rating of Arlington offering a “good” or “excellent” quality of life has declined significantly from 82%* (likely a function of methodology change, as noted in the Caution On Year-To-Year Comparisons). Most-cited reasons for living in Arlington are Arlington’s location (53%), convenience (42%), and affordable housing and property taxes (36%). Citizens generally perceive the City of Arlington positively. Specifically, the city is perceived very highly for its cultural diversity and various housing options (for each, 83% “strongly” or “somewhat agree”). However, the city is rated relatively low as a place to retire (43%) and a place to operate a business (46%). Consistently, most Arlington residents feel that the city is headed in the right direction (73%); say they would recommend Arlington to others (76%); and say they intend to continue residing in Arlington (70%). Despite all being rated moderately high, these ratings have declined significantly, compared to last year* (likely a function of methodology change, as noted in the Caution On Year-To-Year Comparisons). Decision Analyst, Inc. 11