City Services Satisfaction Survey 2012 City Services Satisfaction Survey | Page 103

Q11eX. Please tell us if you have any recommendations or suggestions for improvement at the Police
Department. {Please Type Your Answers In The Box Below. Please Be Specific And Include Details.}
TO
Q11e.If you have used a city park or facility over the past 12 months, what was the nature of the
service? {Choose All Correct Answers}
MR
1
2
3
4
5
6
7
General recreation
Sports (team)
Golf
Aquatics
Facility rental
Other
Have not used in the past 12 months
Q12. (SKIP)
Q12aX. Whether or not you’ve had direct contact with the Parks & Recreation Department, please
provide your opinion on the following. {Choose One Answer For Each Row}
SG
Excellent
a.
b.
Good Fair Poor Don’t
Know
2 3 4 5
2 3 4 5
Quality of Parks & Recreation
services in the city ...................................... 1
Availability of Parks & Recreation
services ...................................................... 1
Q12a. Now, thinking about the Arlington Parks and Recreation facilities, please rate each of the
following. {Choose One Answer For Each Row}
SG
Quality of parks and recreation programs or
classes .......................................................
Range or variety of parks and recreation
activities .....................................................
Quality and appearance of parks and
recreation facilities or centers .....................
Overall quality of city parks .........................
Quality of customer service ........................
Study #110528
Excellent Good Fair Poor Don’t
Know
1 2 3 4 5
1 2 3 4 5
1
1
1 2
2
2 3
3
3 4
4
4 5
5
5
11