City Services Satisfaction Survey 2011 City Services Satisfaction Survey | Page 59
Ratings of City’s Communication Channels by Users
Excellent
Good
25
City Website
58
83
Council Website 20 56 76
City TV Channels 22 54 76
0
20
40
60
80
100
Percent
Question:
Q11. “And thinking about any services and facilities that the City provides, please rate each of the
following services and facilities you have used or visited in the past 12 months.”
Base: Total respondents, excluding “don’t knows.” (Base Varies)
* Question added in 2010.
Decision Analyst, Inc.
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