City Services Satisfaction Survey 2011 City Services Satisfaction Survey | Page 54

Ratings of Streets by Attribute –
3-Wave Trend (Top-Two Box—Excellent/Good)
Jan. 2008
Dec. 2009
Dec. 2010
64
Maintenance of Medians/Right-of-Ways
71
66
72
Maintenance of All Major Streets
66
65
68
63
64
Condition of Neighborhood Streets
58
Street Sweeping/Cleaning
65
63
Quality of Street Repair Services
51
55
40
Managing Traffic During Peak Hours
54
54
43
47
Managing Traffic Flow in Ent. Dist.
53
54
53
50
Overall Condition of Streets/Roads
0
20
40
60
80
100
Percent
Question: Q14. “Thinking about the streets and roads in Arlington, how would you rate the following?”
Base: Total respondents, excluding “don’t knows.” (Base Varies)
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2009. A block “up” arrow () indicates a significant increase
and a block “down” arrow () indicates a significant decrease from the first wave in 2000 (i.e., difference significant
at or above the 95% confidence level.)
Decision Analyst, Inc.
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