City Services Satisfaction Survey 2011 City Services Satisfaction Survey | Page 40

Ratings of Library Services/Facilities by Users Excellent Quality of Library Services 49 Library Facilities 47 Availability of Materials Good 46 47 40 0 20 95 94 48 40 60 88 80 100 Percent Question: Q13. “Thinking about the Arlington libraries that you, or anyone in your household, have visited or used in the past 12 months, please rate each of the following.” Base: Respondents who have visited a library in the past 12 months. (Base Varies) Decision Analyst, Inc. 40