City Services Satisfaction Survey 2011 City Services Satisfaction Survey | Page 37

Ratings of Parks and Recreation Facilities Excellent Good Overall Quality of Parks 34 59 93 Appearance of Parks and Facilities 36 56 92 Quality of Customer Service 30 59 89 Range of Activities 33 55 88 Parks and Recreation Programs/Classes 31 57 88 0 20 40 60 80 100 Percent Question: Q12a. “Now, thinking about the Arlington parks and recreation facilities, please rate each of the following, using a scale of “excellent”, “good”, “fair”, and “poor”. Base: Total respondents, excluding “don’t knows.” (Base Varies) Decision Analyst, Inc. 37