City Services Satisfaction Survey 2011 City Services Satisfaction Survey | Page 35

Ratings of Police Services by Users
Excellent
Quality Of Service
Good
34
Timeliness Of
Service
42
30
0
76
40
20
40
70
60
80
100
Percent
Question: Q11d. “Now, thinking about police services that the City provides, please rate each of the following,
using a scale of “excellent,” “good,” “fair,” and “poor.”
Base: Respondents who have used Police Services in the past 12 months, excluding “don’t knows.” (Base Varies)
Note: This question asked beginning in 2010.
Decision Analyst, Inc.
35