City Services Satisfaction Survey 2011 City Services Satisfaction Survey | Page 29

Services Fire Department Contacted for in Past 12 Months Dec. 2010 Home or personal property fire 4 Business or commercial fire <1 (0.3%) Personal assistance 11 Other Have Had Contact: 23% (Net) 9 Have not had contact 77 0 20 40 60 80 100 Percent Question: Q11x. “If you have had contact with the Fire Department over the past 12 months, what was the nature of the service?” Base: Total respondents. (n=309) Note: This question asked beginning in 2010. Decision Analyst, Inc. 29