City Services Satisfaction Survey 2010 City Services Satisfaction Survey | Page 76

Overall Rating Of Streets And Roads – Trend Condition Of Your Neighborhood Streets (Top Two Box—Excellent/Good) 100 80 65 67 67 70 68 63 68 63 60 40 20 0 Dec. 2000 Dec. 2001 Nov. 2002 Nov. 2003 Dec. 2005 Jan. 2007 Jan. 2008 Dec. 2009 Question: Q14: “Now thinking about the streets and roads in Arlington, how would you rate each of the following?” Note: Wording of this question changed slightly from previous waves and will affect the tracking of the numbers. Base: Total respondents, excluding “don’t knows.” (Base Varies) Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓) indicates a significant decrease from the last wave in 2008. A block “up” arrow (×) indicates a significant increase and a block “down” arrow (Ø) indicates a significant decrease from the first wave in 2000 (i.e., difference significant at or above the 95% confidence level.) Decision Analyst, Inc. 75