City Services Satisfaction Survey 2010 City Services Satisfaction Survey | Page 47
Perceptions Of City’s Communication Efforts And Initiatives
The city’s communication efforts appear to receive generally positive reactions among
Arlington citizens. Rating of “providing citizen access or input to government” continues
to be moderate, similar to the last wave in 2008. Slightly over three out of five residents
rate the City of Arlington “excellent” or “good” in terms of providing citizen access or
input to government. Although not statistically significant, compared to the past years,
ratings appear to have trended down. This suggests that some improvement could be
made in the city providing citizen access and input to city government.
The city’s effort to keep citizens informed continues to be perceived positively. About
three-quarters of Arlington residents feel that the city keeps them informed.
The city’s initiatives and projects/campaigns are generally favored highly. The city’s
efforts in encouraging tourism and developing the Entertainment District are perceived
very positively (84% and 83% “excellent” or “good”, respectively). However, compared
to the other city initiatives and projects/campaigns, the city’s project to revitalize
downtown Arlington appears to need some improvement.
Awareness of the city’s year-round water conservation initiative is very high. Most of
Arlington citizens (85%) report they are aware of this initiative.
Decision Analyst, Inc.
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