City Services Satisfaction Survey 2010 City Services Satisfaction Survey | Page 37

Ratings Of Ambulance/Emergency Medical Services By Users
Excellent
Good
Qualify Of Service 51 43 94
Timeliness Of
Service 50 45 95
Overall
Satisfaction
46
0
20
42
40
60
88
80
10 0
Percent
Question: Q11b “Now, thinking about ambulance services or emergency medical services that the City provides,
please rate each of the following, using a scale of “excellent,” “good,” “fair,” and “poor.”
Base: Respondents who have used ambulance services/emergency medical services in the past 12 months,
excluding “don’t knows”. (Base Varies)
Note: This question asked beginning in 2009.
Decision Analyst, Inc.
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