City Services Satisfaction Survey 2008 City Services Satisfaction Survey | Page 69

Rating On Providing Citizen Access Or Input To Gov’t – Trend
(Top Two Box—Excellent/Good)
100
80
73
72
71
73
66
65
65
↓
60
40
20
0
Dec. 2000
Dec. 2001
Nov. 2002 Nov. 2003
Dec. 2005
Jan. 2007
Jan. 2008
Question: Q8: “And how would you rate Arlington in terms of providing citizen access or input to government?”
Base: Total respondents, excluding “don’t knows.” (2000 n=448; 2001 n=436; 2002 n=430; 2003 n=413; 2005
n=415; 2007 n=393; 2008 n=405)
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2007. A block “up” arrow (×) indicates a significant increase
and a block “down” arrow (Ø) indicates a significant decrease from the first wave in 2000 (i.e., difference significant
at or above the 95% confidence level.)
Decision Analyst, Inc.
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