City Services Satisfaction Survey 2008 City Services Satisfaction Survey | Page 64

Other Facilities Or Services Visited
Or Used In Past 12 Months – Trend
Dec. 2000
Dec. 2005
**Jan. 2007**
Jan. 2008
NA
Curbside
Recycling*
47
78
76
NA
20
Landfill*
39
38
9
Animal Services
Center***
19
45
38
40
18
Convention Center
37
35
15
14
Municipal Court
30
30
0
20
40
60
80
100
Percent
Question: Not asked beginning in 2007. Numbers are inferred and will affect the ability to compare to previous
waves.
Base: Total respondents. (2000 n=500; 2001 n=502; 2002 n=500; 2003 n=505; 2005 n=457; 2007 n=445; 2008
n=437)
* Curbside Recycling included beginning in 2002. Landfill included beginning in 2001.
*** Note: Wording of this category was changed in 2003, from “Animal Services Center Or Animal Shelter” to “Animal
Services Center.”
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2007. A block “up” arrow (×) indicates a significant increase
and a block “down” arrow (Ø) indicates a significant decrease from the first wave in 2000 (i.e., difference significant
at or above the 95% confidence level.)
Decision Analyst, Inc.
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