City Services Satisfaction Survey 2008 City Services Satisfaction Survey | Page 9

Rating of Services on Specific Attributes by General Population
Streets. Streets in Arlington are perceived as an area for improvement. Some of the
most needed areas include management of traffic flow, management of traffic during
peak traffic hours, and availability of sidewalks. Too much traffic on city streets
remained the number one problem when driving in Arlington reported by nearly 2/3 of
respondents. Speeding on neighborhood streets and cars running red lights are also
rated as areas of concern.
Water. Although declining from 2003, the quality of water and wastewater service is
perceived as moderately high (86%), up four percentage points from last year. Forty
four percent reported that they felt the water utility rates were somewhat to very high.
City Initiatives. The city’s efforts on five initiatives are rated as moderate to moderately
low.
Among the initiatives rated last year, all showed declines.
Developing
transportation rated the lowest among all city initiatives for the second year in a row,
dropping five points lower than last year (27%).
Schools and School Districts
Seventy-two percent of Arlington residents report living in the Arlington School District.
Of those living in the Arlington School District, 83 percent were satisfied with the school
district, while 82 percent were satisfied with their local schools.
Decision Analyst, Inc.
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