City Services Satisfaction Survey 2007 City Services Satisfaction Survey | Page 57

Facilities Or Services Visited
Or Used In Past 12 Months – Trend
Dec. 2000
Dec. 2001
Nov. 2002
Nov. 2003
Dec. 2005
**Jan. 2007**
NA
NA
Curbside
Recycling*
57
49
47
78
NA
16
18
18
20
Landfill*
39
9
13
Animal Services
Center**
19
15
19
45
40
31
22
23
Convention Center
18
37
15
17
14
13
14
Municipal Court
30
0
20
40
60
80
10 0
Percent
Question: Not asked in 2007. Numbers are inferred and will affect the ability to compare to previous waves.
Base: Total respondents. (2000 n=500; 2001 n=502; 2002 n=500; 2003 n=505; 2005 n=457; 2007 n=445)
* Curbside Recycling included beginning in 2002. Landfill included beginning in 2001.
** Note: Wording of this category was changed in 2003, from “Animal Services Center Or Animal Shelter” to “Animal
Services Center.”
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2005. A block “up” arrow (×) indicates a significant increase
and a block “down” arrow (Ø) indicates a significant decrease from the first wave in 2000 (i.e., difference significant at
or above the 95% confidence level.)
Decision Analyst, Inc.
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