City Services Satisfaction Survey 2004 City Services Satisfaction Survey | Page 84

Ever Visited City Of Arlington’s Website – Trend Dec. 2000 Dec. 2001 Nov. 2002 Nov. 2003 26 35 36 45 Ç× 0 20 40 60 80 100 Percent Question: “Have you ever visited the City of Arlington’s website?” Base: Total respondents (2000 n=500; 2001 n=502; 2002 n=500; 2003 n=505) Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓) indicates a significant decrease from the last wave in 2002. A block “up” arrow (×) indicates a significant increase and a block “down” arrow (Ø) indicates a significant decrease from the first wave in 2000 (i.e., difference significant at or above the 95% confidence level.) Decision Analyst, Inc. 84