City Services Satisfaction Survey 2004 City Services Satisfaction Survey | Page 71

Overall Rating Of Arlington Landfill By Users – Trend
(Top Two Box—Excellent/Good)
Dec. 2001
Nov. 2002
Nov. 2003
91
91
98 Ç
0
20
40
60
80
100
Percent
Question: “Thinking about any times you have visited or used an Arlington landfill in the past 12 months, how would
you rate the landfill overall?”
Base: Have visited an Arlington landfill in past 12 months, excluding “don’t knows.” (2001 n=79*; 2002 n=84*; 2003
n=86*)
* Caution: Small base size.
** Note: This question was asked beginning in 2001.
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2002. A block “up” arrow (×) indicates a significant increase
and a block “down” arrow (Ø) indicates a significant decrease from the first wave in 2000 (i.e., difference significant at
or above the 95% confidence level.)
Decision Analyst, Inc.
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