City Services Satisfaction Survey 2004 City Services Satisfaction Survey | Page 58

Rating Of City Libraries By Users
Excellent
Courtesy of Library Staff
Overall Library Environment 37 57
Overall Quality of Libraries 38 53
89
87
85
57
28
0
91
55
32
Selection of Printed Materials
Available
91
49
40
Electronic Resources Available
94
62
29
Conveniently Located
96
48
48
Library Programs
Good
20
40
60
80
100
Percent
Question: “Thinking about Arlington city libraries, how would you rate Arlington on…?”
Base: Have visited or used an Arlington city library in past 12 months, excluding “don’t knows.” (Base Varies;
Average Base Size: n=328)
Decision Analyst, Inc.
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