City Services Satisfaction Survey 2004 City Services Satisfaction Survey | Page 51

Rating Of City Website By Users On “Easy To Use”
Excellent
Good
40
0
20
54
40
60
94
80
100
Percent
Question*: “Thinking about any contact you have had with the Arlington City website in the past 12 months, using a
scale of “excellent,” “good,” “fair,” and “poor,” please rate the website on…Easy to use.”
Base: Total respondents, excluding “don’t knows.” (n=124)
* This measure was asked beginning in 2003.
Decision Analyst, Inc.
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