City Services Satisfaction Survey 2004 City Services Satisfaction Survey | Page 40

Rating Of Water Utility Rates – Trend
Nov. 2002
60
49
Nov. 2003
Somewhat/Very High
2002: 44%
2003: 44%
49
40
37
36
20
6
1
8
5
7
2
0
Very Low
Somewhat
Low
Neither High
Nor Low
Somewhat
High
Very High
Question: “Your water utility bill includes charges for water, for sewer service and for garbage collection. Overall, do
you think the rates the city charges for these services are…?”
Base: Respondents who pay a water bill, excluding “don’t knows”. (2002 n=456; 2003 n=464)
* This question asked beginning in 2002.
Decision Analyst, Inc.
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