City Services Satisfaction Survey 2004 City Services Satisfaction Survey | Page 26

Ratings Of Arlington Police Department – Trend
(Top Two Box—Excellent/Good)
Dec. 2000
Dec. 2001
Nov. 2002
Nov. 2003
88
86
88
85
Courtesy of the
Officers
85
85
82
83
Providing Feeling
of Safety
78
Visibility of
Police*
83
75
81 Ç
83
83
83
80
Emergency
Response Time
79
79
77
80
Reducing Gang
Problems
77
74
76
75
Reducing Drug
Activities
73
72
70
73
Enforcing Traffic
Regulations
0
20
40
60
80
10 0
Percent
Question: “Now thinking about the service of the Arlington Police Department, how would you rate the police
department on each of the following?”
Base: Total respondents, excluding “don’t knows.” (Base Varies; Average Base Size: 2000 n=427; 2001 n=427;
2002 n=428; 2003 n=412)
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from the last wave in 2002. A block “up” arrow (×) indicates a significant increase
and a block “down” arrow (Ø) indicates a significant decrease from the first wave in 2000 (i.e., difference significant at
or above the 95% confidence level.)
* Note: The events of September 11, 2001, may have affected this measure in 2001, either by increased visibility of
police or increased sensitivity to police.
Decision Analyst, Inc.
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