City Services Satisfaction Survey 2003 City Services Satisfaction Survey | Page 64

Overall Rating Of Arlington Animal Services Center Or Animal Shelter By Users – Trend (Top Two Box—Excellent/Good) Dec. 2000 Dec. 2001 Nov. 2002 83 86 76 0 20 40 60 80 100 Percent Question: “Thinking about any times you have visited an Arlington animal shelter in the past 12 months, how would you rate the shelter overall?” Base: Have visited an Arlington animal shelter in past 12 months, excluding “don’t knows.” (2000 n=46*; 2001 n=64*; 2002 n=92) * Caution: Small base size. Decision Analyst, Inc. 64