City Services Satisfaction Survey 2003 City Services Satisfaction Survey | Page 53

Rating Of City Libraries By Users
Excellent
Courtesy of Library Staff
48
Good
48
Overall Library Environment 41 53
Overall Quality of Libraries 40 52
96
94
92
Electronic Resources Available 31 58 89
Library Programs 28 61 89
Conveniently Located
42
Selection of Printed Materials
Available
45
30
0
20
87
56
40
60
86
80
100
Percent
Question: “Thinking about Arlington city libraries, how would you rate Arlington on…?”
Base:
Have visited or used an Arlington city library in past 12 months, excluding “don’t knows.” (Base Varies;
Average Base Size: n=316)
Decision Analyst, Inc.
53