City Services Satisfaction Survey 2003 City Services Satisfaction Survey | Page 46

Rating Of Police Department By Users On “Handling Concern In A Satisfactory Manner” 60 46 Top Two Box = 80% 40 34 20 11 10 Fair Poor 0 Excellent Good Question*: “Thinking about any contact you have had with the Arlington police in the past 12 months, using a scale of “excellent,” “good,” “fair,” and “poor,” please rate the police department on…Handling your concern in a satisfactory manner.” Base: Total respondents, excluding “don’t knows.” (n=176) * This measure was asked beginning in 2002. Decision Analyst, Inc. 46