City Services Satisfaction Survey 2003 City Services Satisfaction Survey | Page 41

Had Contact With Services In Past 12 Months – Trend
60
Dec. 2001
Nov. 2002
39
35
35
40
Dec. 2000
25
28 27
17 18
20
20
12
10 11
10 9
8
4
NA NA
0
Police
911 Call
Center
Water Fire Dept. Street Handitran*
Dept.
Dept.
Question: “In the past 12 months, which of the following have you had any contact with in Arlington?”
* Note: Handitran Transit Service asked beginning in 2002.
Base:
Total respondents. (2000 n=500; 2001 n=502; 2002 n=500)
Decision Analyst, Inc.
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