City Services Satisfaction Survey 2003 City Services Satisfaction Survey | Page 37

Ratings Of Arlington Water Service – Trend
(Top Two Box—Excellent/Good)
Dec. 2000
Dec. 2001
Nov. 2002
83
Quality of
Water and
Wastewater
Services
86
87
76
Overall Quality
of Tap Water
80
80
0
20
40
60
80
100
Percent
Questions: “Now thinking about city water services, how would you rate the quality of your local tap water supplied by
the City of Arlington?”
“How would you rate the quality of water and wastewater service supplied by the City of Arlington?”
Base:
Total respondents, excluding “don’t knows.” (Base Varies; Average Base Size: 2000 n=487; 2001 n=480;
2002 n=482)
Decision Analyst, Inc.
37