City Services Satisfaction Survey 2003 City Services Satisfaction Survey | Page 32

Ratings Of Streets – Trend
(Top Two Box—Excellent/Good)
Dec. 2000
Dec. 2001
Nov. 2002
78
75
Medians and
Right-Of-Ways
70 Ø
65
67
67
Cond. of Nbhd.
Streets
60
Cond. of Major
City Streets
66
58 È
Condition of
Sidewalks 60
61
56
Mgmt. of Traffic
During Peak Hrs. 58
61
56
53
55
50
Availability of
Sidewalks
0
20
40
60
80
10 0
Percent
Questions: “Now thinking about the streets in Arlington, how would you rate the condition of all major city-maintained
streets such as Collins, Division, Lamar, Green Oaks, and Sublett?”
“And how would you rate the condition of your neighborhood streets?”
“And using a scale of excellent, good, fair, poor, how good a job do you feel the City does in managing
traffic on the major thoroughfares, not including highways, during peak traffic hours?”
“How would you rate the maintenance of medians and right-of-ways in Arlington?”
“How would you rate the availability of sidewalks in Arlington?”
“How would you rate the condition of sidewalks in Arlington?”
Base:
Total respondents, excluding “don’t knows.” (Base Varies; Average Base Size: 2000 n=486; 2001 n=492;
2002 n=488)
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from 2001. A block “up” arrow (×) indicates a significant increase and a
block “down” arrow (Ø) indicates a significant decrease from 2000 (i.e., difference significant at or above
the 95% confidence level.)
Decision Analyst, Inc.
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