City Services Satisfaction Survey 2003 City Services Satisfaction Survey | Page 26

Ratings Of Arlington Police Department – Trend
(Top Two Box—Excellent/Good)
Dec. 2000
Dec. 2001
Nov. 2002
88
86
88
Courtesy of the
Officers
83
83
83
Emergency
Response Time
85
85
82
Providing Feeling
of Safety
79
79
77
Reducing Gang
Problems
Reducing Drug
Activities 77
74
76
Visibility of
Police* 78
83
75 È
73
72
70
Enforcing Traffic
Regulations
0
20
40
60
80
10 0
Percent
Question: “Now thinking about the service of the Arlington Police Department, using a scale of excellent, good, fair,
and poor, please rate the police department on…?”
Base:
Total respondents, excluding “don’t knows.” (Base Varies; Average Base Size: 2000 n=427; 2001 n=427;
2002 n=428)
Statistical Note: A single-line “up” arrow (↑) indicates a significant increase and a single-line “down” arrow (↓)
indicates a significant decrease from 2001. A block “up” arrow (×) indicates a significant increase and a
block “down” arrow (Ø) indicates a significant decrease from 2000 (i.e., difference significant at or above
the 95% confidence level.)
* Note:
The events of September 11, 2001, may have affected this measure in 2001, either by increased visibility
of police or increased sensitivity to police.
Decision Analyst, Inc.
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