City Services Satisfaction Survey 2002 City Services Satisfaction Survey | Page 77

Rating On Providing Citizen Access Or Input To Gov’t – Trend (Top Two Box—Excellent/Good) Dec. 2000 Dec. 2001 65 72 0 20 40 Percent 60 80 100 Question: “And how would you rate Arlington in terms of providing citizen access or input to government?” Base: Total respondents, excluding “don’t knows.” (2000 n=448; 2001 n=436) Statistical Note: An “up” arrow (↑) indicates a significant increase and a “down” arrow (↓) indicates a significant decrease from the previous year (i.e., difference significant at or above the 95% confidence level. Decision Analyst, Inc. 77