City Services Satisfaction Survey 2002 City Services Satisfaction Survey | Page 39

Ratings Of Arlington Water Service – Trend (Top Two Box—Excellent/Good) Dec. 2000 Dec. 2001 Quality of Water and Wastewater Services 83 86 76 Overall Quality of Tap Water 80 0 20 40 60 80 100 Percent Questions: “Now thinking about city water services, how would you rate the quality of your local tap water supplied by the City of Arlington?” “How would you rate the quality of water and wastewater service supplied by the City of Arlington?” Base: Total respondents, excluding “don’t knows.” (Base Varies; Average Base Size: 2000 n=487; 2001 n=480) Decision Analyst, Inc. 39