City Services Satisfaction Survey 2001 City Services Satisfaction Survey | Page 8

Overall Ratings Of Arlington City Services Fire 22 Ambulance 32 30 24 21 25 21 28 15 16 11 9 6 Water Rec. Prog. Afford. Hsng. Street Maint. 0 Excellent 39 32 31 41 20 62 53 58 60 Good 56 57 66 55 57 63 63 56 60 52 69 69 69 47 40 59 60 88 88 88 87 87 87 84 81 81 80 77 80 9 100 Percent Question: “And please rate each of the following services that the City provides, using a scale of excellent, good, fair, and poor.” Base: Total respondents, excluding “don’t knows.” (Base Varies; Average Base Size: n=451) Decision Analyst, Inc. 8