City Services Satisfaction Survey 2001 City Services Satisfaction Survey | Page 6

Overall Rating Of Arlington And City Services
Overall, residents give Arlington a high rating as a city to live, in terms of quality of life.
A large majority of residents (89%) rate Arlington as either “good” or “excellent,” while
only one percent rate Arlington as “poor.”
City services in Arlington generally receive high overall ratings, with most services
receiving a top-two-box rating (“excellent” or “good”) of 80% or higher. The Arlington
Fire Department is viewed most favorably among City services, while Street
Maintenance receives the lowest rating. Other areas in which the City receives
relatively lower overall ratings are zoning enforcement, building code enforcement,
availability of affordable housing, and animal control.
Decision Analyst, Inc.
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