City Services Satisfaction Report 2023 City Services Satisfaction Report | Page 51

Action Center & Housing Authority

Awareness of Resources

Aware of Communication via Action Center Aware of Housing Authority Foreclosure Resources
2022

50 %

2023

51 %

2022

18 %

2023

18 %

Questions : Q23a . Are you aware that you can submit a question , complaint , comment , or suggestion for the City of Arlington through the Action Center , either online or by telephone ? | Q20h . Are you aware of resources available through the Housing Authority for those facing foreclosure ? Base : Total respondents , excluding " Don ' t know / No answer " ( numbers vary by question ) Statistical Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous wave .
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