City Services Satisfaction Report 2023 City Services Satisfaction Report | Page 41

Other Arlington City Services & Facilities

( Continued )

82 %
83 %
60 %
66 %
41 %
41 %
64 %
64 %
43 %
39 %
46 %
40 %
17 %
27 %
41 %
42 %
18 %
24 %
Graffiti Removal
Electronic Bill-Paying Service
Open Records Requests
77 %
76 %
56 %
58 %
45 %
52 %
41 %
37 %
38 %
18 %
34 %
24 %
32 %
12 %
34 %
18 %
36 %
39 %
Platting Services
Zoning Services
Dispatch Service ( 911 )
79 % 80 %
55 %
52 %
35 %
32 %
21 %
20 %
Building Permits
52 %
27 %
43 %
37 % ↑
Vital Statistics Services
2022 2023
Good Excellent
Question : Q11 . And thinking about any services and facilities that the City provides , please rate each of the following services and facilities you have personally used or visited in the past 12 months . If you have not personally used the City service or facility in the past 12 months , please select “ Have not used in the past 12 months ” for the service . ( 4-point scale , Excellent to Poor ) Base : Respondents who have used or visited service or facility in the past 12 months , excluding " Don ' t know " ( numbers vary by service / facility ) Statistical Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous wave .
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